Operations Manager
Primary Care CareersSouthgates and The Woottons Surgery is looking for an operations manager to join our team on a full-time basis. The operations manager will work closely with our practice manager, to ensure that a quality service is delivered to our patients and that we offer an appealing place of work for our staff.
Main Duties of the Role:
- Manage the day-to-day running and wider operational activities of the practice across all sites.
- Manage practice staff, encouraging and promoting individual skill sets.
- Maximise the practice’s potential income and improvement in patient care, in line with QOF, enhanced services and other targets.
- Improve data quality and communication to patients for attendance for long-term condition reviews.
- Identify and implement change to data management systems to improve data quality and how it is recorded.
- Facilitate training and provide management support within projects and to departments across the practices.
- Deal with all operational matters and contribute to the development of strategies to deal with strategic issues within the practice.
- PCN and CQC: provide effective and efficient services within all departments.
About the Candidate
We are looking for a proactive and flexible team player, who must be able to manage their own time, workload and work under their own initiative without supervision to meet the demands of the role.
- Experience of working in general practice
- Experience of administrative duties
- Experience in managing staff
- Excellent communication skills (written and oral)
- Strong IT skills
- Ability to maintain confidentiality
- Experience of premises management
About Us
Southgates & The Woottons Surgery is a large GP Practice in King's Lynn; we have 2 GP surgeries with a combined patient list of around 22,000. We are a friendly practice with around 120 staff. It is a busy, fast paced environment - but enjoyable, with a great team.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.