Operations Manager Care Homes

Job Description

Operations Manager – Care Homes

£70,000–£80,000 per year | Bonus Scheme | Company Car | Nurse Qualified

This is a senior leadership opportunity for an experienced care home operator who knows how to drive quality, strengthen performance and get the best from Home Managers across multiple services.

We’re looking for a nurse-qualified Operations Manager with proven multi-site experience across nursing or care homes for older adults. You’ll oversee a portfolio of services, supporting Home Managers across quality, compliance, clinical governance, staffing and operational performance, while ensuring residents remain at the centre of decision-making.

This is a highly visible role involving regular travel between different homes and areas, so you’ll need to be comfortable spending significant time within the services you support.

What We’re Looking For

• RGN or RMN with active NMC registration – essential
• Previous Operations Manager, Regional Manager, Area Manager or equivalent multi-site experience within nursing/care homes – essential
• Strong experience within older adult and dementia care
• Proven experience overseeing multiple care services
• Strong understanding of CQC requirements, clinical governance, safeguarding and compliance
• Experience supporting services through CQC inspections and quality improvement
• Confidence managing and developing Home Managers and senior leadership teams
• Experience monitoring staffing, occupancy and budgets
• Ability to identify underperformance and implement effective improvement plans
• Full UK driving licence – essential
• Flexibility and willingness to travel regularly across different areas and care homes

Leading Across the Homes

• Provide operational and clinical oversight across a portfolio of nursing and care homes
• Support, challenge and develop Home Managers to achieve consistently high standards
• Monitor quality, compliance and clinical governance across services
• Support homes with CQC preparation, inspections and improvement plans
• Review performance and identify areas requiring additional support
• Ensure safeguarding and risk management procedures remain robust
• Monitor staffing, recruitment, retention and leadership stability
• Maintain oversight of occupancy, budgets and operational performance
• Work closely with senior leadership to implement organisational objectives
• Spend regular time within individual homes, remaining visible and accessible to leadership teams
• Promote consistently high standards of person-centred older adult and dementia care

All appointments are subject to satisfactory references, an enhanced DBS check, verification of the right to work in the UK, NMC registration checks, a driving licence check where required, and any other pre-employment checks required for the role.

Reference: WILL265150/DN

INDMW