Operations Manager
RL PeopleJob Description
Are you a hands-on Operations Manager with a passion for efficiency, quality, and growth?
Would you thrive in a fast-paced environment where technology meets sustainability?
This is your opportunity to lead the operational heartbeat of a growing technology refurbishment business.
As Operations Manager, you’ll take ownership of the end-to-end operational process, from product intake and processing to grading and resale.
You’ll oversee a small team, with plans to grow over the next few years, playing a key role in recruitment, training, and development - building a high-performing team that can scale efficiently.
Your focus areas will include:
- Operational Oversight: Managing warehouse and processing operations to ensure smooth daily workflows.
- Performance Management: Monitoring KPIs and SLAs, identifying opportunities for continuous improvement, and implementing changes that drive productivity and quality.
- Compliance & Standards: Ensuring data security protocols are met, maintaining strong health and safety practices, and overseeing inventory control.
What you'll need
- You have proven experience managing warehouse or production operations.
- You thrive on improving processes and developing teams.
- You care about quality, customer satisfaction, and sustainable growth.
If you’re a results-driven leader who can balance operational detail with strategic thinking, this is your chance to take ownership of a key function within a growing, forward-thinking business.